Privacy Policy

Your privacy matters to us. Learn how we protect and handle your personal information

Data Protection
Secure Storage
No Third-Party Sharing

Our Commitment to Privacy

Transparent and responsible data handling

This Privacy Policy explains how Imaan Social Welfare Association, a registered trust (NGO), collects, uses, stores, and protects your personal information across all our services, courses, and products.

We are committed to protecting your privacy and ensuring your personal data is handled with the utmost care and security.

Minimal Data Collection

We only collect essential information needed for your educational journey

No Data Sharing

We never sell, rent, or share your data with third parties

Secure Storage

Enterprise-grade security for all your personal information

Section 1

Information We Collect

Essential data collected during registration and purchases

Personal Details Collected

We collect the following essential information when you register, purchase products, or fill out any forms:

Full Name

Your complete name for identification

Email Address

Primary communication channel

Phone Number

Contact and verification

WhatsApp Number

Instant communication

Address

Physical product delivery

Registration Date

Account creation timestamp

Sensitive Data Protection

We do NOT collect sensitive information such as:

Financial account details
Government ID numbers
Biometric information
Health information
Section 2

How We Use Your Data

Purpose-driven and transparent data usage

Legitimate Purposes Only

Your information is used exclusively for the following legitimate purposes:

Educational Access

Provide LMS portal and study materials

Product Delivery

Deliver physical products and materials

Course Updates

Notify about new courses and announcements

Student Support

Provide personalized assistance

Strict Non-Disclosure

We do NOT sell, rent, or share your data with any third parties.

What We Never Do:

  • Never sell data to advertisers or marketers
  • Never share data without explicit consent
  • Never use data for unauthorized purposes
  • Never compromise data security for convenience
Section 3

Data Storage & Security

Enterprise-grade security measures

Secure Storage System

Your data is securely stored with multiple layers of protection:

  • Encrypted server storage
  • Regular automated backups
  • Restricted administrative access
  • Firewall and intrusion detection

Security Practices

We implement comprehensive security measures:

End-to-end encryption
Data anonymization where possible
Regular security audits
Real-time monitoring
Section 4

Student Portal & LMS Data Usage

Educational data handling practices

Educational Purposes Only

User information within the student portal is used exclusively for educational purposes:

Course progress tracking
Performance analytics
Discussion participation
Assignment submissions

No portal data is used for commercial sales or shared externally

Section 5

Cookies & Session Management

Essential cookies for optimal user experience

Essential Cookies

Our website and portal use essential cookies to provide a smooth learning experience:

Session Cookies

Keep your login session active during usage

Preference Cookies

Remember your language and display preferences

Security Cookies

Protect against unauthorized access

Performance Cookies

Monitor website performance and errors

Cookies do NOT track personal activity outside our platform

Section 6

Data Retention

Clear policies on data storage duration

Retention Period

We store your data until you request its deletion, with the following retention guidelines:

Active Accounts

Data retained for active educational usage

Deletion Requests

Permanently removed within 30 days of request

Backup Data

Removed from all backups within 90 days

Section 7

Your Rights

Complete control over your personal data

Update Rights

Update or correct your information anytime

Deletion Rights

Request permanent deletion of your data

Deactivation Rights

Request account deactivation

Access Rights

Request details about your data usage

Section 8

Privacy Concerns & Contact

How to reach us for privacy-related issues

Contact Methods

Support Ticket System

Raise a ticket inside your student portal for immediate assistance

Email Support

Send an email to our official support address for privacy concerns

Section 9

Organization Identity

Trusted organization behind all services

Imaan Social Welfare Association

Registered Trust (NGO)

All courses, products, and services offered through this platform are operated under Imaan Social Welfare Association, a registered trust dedicated to social welfare and education.

Our Commitment:

  • Ethical data handling practices
  • Transparent privacy policies
  • Social welfare-driven operations
  • Educational empowerment focus

Your Privacy Rights

You have complete control over your personal information. We respect and uphold your data privacy rights.

Right to access your data
Right to correct inaccurate data
Right to data deletion
Right to object to processing

Need Assistance?

Contact our privacy team

If you have questions about our privacy policy or want to exercise your data rights, our team is ready to help.

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